Good work deserves
a consistent follow-up.
Make requesting reviews part of your routine. Follow up on your schedule, see incoming feedback, and respond in a voice that sounds like your business.
- Fully automatic
AI writes and publishes responses without waiting for approval.
- Approve every response
AI prepares the draft. Your team reviews it before publishing.
- Set rules by star rating
For example: automatically reply to 4–5 stars; send 1–3 stars for approval.
Choose your response settings for supported connected platforms.
A stronger review routine
with less to remember.
Ask consistently.
Configure your review destination, message, and initial timing. Start a request after completed work or tell All Local who to follow up with by text.
Let the follow-ups happen.
Set optional follow-up messages and timing. Track campaign status and message history, with customer messaging preferences respected.
Respond your way.
Monitor incoming reviews and let AI reply automatically, draft every response for approval, or follow your rules by star rating. Choose the level of involvement that fits your team.
Build a process that fits your team.
Set your preferences.
Choose review links, follow-up timing, response tone, and automatic or approval-based response rules.
Put the request in motion.
Use your completed-job workflow or a clear staff text identifying the customer.
Keep up with feedback.
AI responds according to your settings. See request activity and incoming reviews, approve any drafts that need review, and handle feedback that needs personal attention.
Can I control which review responses need approval?
Yes. Choose fully automatic AI replies, require approval for every draft, or configure rules by star rating. For example, let AI respond to 4–5-star reviews automatically and require approval for ratings below 4 stars. Automatic publication applies to supported connected platforms.
Where can I send customers to leave a review?
Review requests can use your configured Google or Facebook review link. Response publication depends on the connected platform and the permissions available for that review.
Can I start a review request by text?
Yes. An authorized owner or manager can identify one customer and request a review. All Local asks for clarification if the recipient is unclear, then uses your configured campaign timing.